No customization
required:
Hinfoways is exclusively built for hospitals and hence
you do not
require
any inhouse or
third-party customization. You can get started much
quicker. Save your
time
and cost on
customization.
Notification Based
System:
For managing leads, you need not integrate your email
system anymore. Be
it
your
patients or team
members, the entire Hinfoways system works on
notifications. You need
not
login to
hundred different
e-mails, open ten different browsers or windows and
manually manage
things.
Everything
happens on a
single platform and the platform behaves independently.
No additional applications
required:
Get rid of spreadsheets, word processors, slides etc.
You can see all
the
action
real-time
on Hinfoways. You need not maintain separate files on
your computer to
manage leads,
forecast
sales or present sales data. Hinfoways is one single
reference point for
all
your leads
and
sales.
Automated system:
You need not do the double work of capturing leads from
different
sources
manually,
entering the details into a spreadsheet or word
processor and then
manually
enter them
into an
application. Your lead can directly be captured on
Hinfoways. You can
integrate
Hinfoways with
your online contact forms. What more, Hinfoways can send
automatic
notifications to your
team
members and patients. Even though, it comes with
pre-defined standards
and
templates,
you can
set your own standards, templates and deadlines.
Hinfoways would start
working by
sending
notifications even before your sales team get into
action. You can save
a
lot of time on
regular communication.
Communicate and track your
sales team
performance:
You can communicate with your sales team on Hinfoways.
For every
communication you do,
your
sales personnel get a notification. Your sales personnel
can respond to
it
in real time
and
all the communication between you and the sales
personnel is logged date
and
time wise.
You can access any communication at any time. You can
set territories
and
targets for
your
sales team and track their performance anytime. What
else, you can even
see
your team’s
sales
forecasting. You can do all of these on a single
dashboard.
Centralized System:
Even if you are a chain of hospitals at different
locations, you can
manage
your entire
query management and
sales team on Hinfoways. You can easily track things
location wise and
also
see things
in a consolidated way for
the entire group. You are in complete control of your
business anytime
and
anywhere.
Track and respond to your
leads in real
time:
Never miss a lead and never wait for a particular time
of the day.
Hinfoways
gives
opportunity for the process
to work round the clock by sending real time
notifications to the
respective
stakeholders. Your doctor can
access patient details and reports and respond to a
query anytime on the
system. The
moment doctor answers a
query, your sales/query management team gets
notification. Till that
time,
they can
focus on other leads. Your
sales team/query management team need not unnecessarily
spend time in
getting the
queries answered manually.
Stages in sales
cycle:
Each lead passes thorough different stages of sales
process so that you
have
a complete
and correct picture of the
entire sales process and get information on fresh lead,
attended lead,
unattended lead,
active lead, cold lead etc.
Uniformity:
Hinfoways will bring uniformity in lead management
across the
organization.
Your entire
team can follow same set of
standards and processes across different locations to
perform their
tasks.
This improves
quality and speed of
response to queries and hence increases the chances of
sales conversion.
No Duplication of efforts:
You know who is attending to what query. Each lead and
activity are
logged
in Hinfoways
against the attending team
member’s name, date and time so that there is no
duplication of efforts.
Mobile Lead Management
System:
Your sales or query management team can access Hinfoways
on mobile too
so
that their
productivity is not hampered
when they are not at the work station.
Updates:
We understand the importance of being relevant in fast
changing
technology
and business
space. Our research is
continuous. From time to time we will bring some very
important updates
in
order to help
you to keep pace with the
developments.
Scalable:
Tomorrow you may expand to many locations and come up
with more and more
hospitals.
Hinfoways is flexible and can
accommodate your ever-growing business needs and
expansion plans.
Simple to use:
Since Hinfoways is built by healthcare professionals for
healthcare
professionals, it
won’t take much time for your
team numbers to understand and adopt to Hinfoways. It is
very simple to
use
and does not
require any sort of
programming knowledge or special training or any help
from an external
consultant. You
have information within the
system to help and guide you and your team member.
Hinfoways Support
team is
also there
to help you
Affordable:
Hinfoways is far more less expensive and more relevant
to hospitals when
compared to
other lead management systems
available in the market.
Lesser manpower
requirement:
You can reduce your manpower cost to a great extent.
Since the system
directly
communicates with the respective
stakeholders and is automated, all you need is very few
employees to
manage
the entire
show.
Lesser turnaround
time:
Your entire lead management activity is managed on a
single automated
platform that
ensures lesser turnaround time
and faster response to patient queries leading to better
sales
conversions.
Partner Management:
You may have hundreds of partners referring you patients
from locations.
Now
you can
create a dedicated login for
them where they can refer patients and you can track
their contribution
to
your overall
business. Your partners can
also access the list of patients referred by them. This
will help you to
segregate
parameters based on their
contribution.
Sales Data:
End of the day it is all about data. You get the entire
sales data from
different
locations on a single dashboard.
You need not wait for weekly or monthly sales reports.
Now you can see
your
up to date
sales data anytime. You can
also see sales forecasting.
Set approvals and work
flow:
You can set levels of approvals and work flow in order
to give better
clarity to the
team and also ensure that the
entire lead management system works smoothly.
Dashboards:
All the stakeholders would get access to their
respective dashboards so
that
they can
know and understand things at
a glance.
User Interface -
Each
stakeholder has a
distinct
interface.
Hinfoways is built keeping in mind the distinct
requirement of each
stakeholder involved
in the entire
lead management and sales process. Hence you get a
separate user
interface
for patients,
doctors,
facilitation companies and partners, referral doctors,
marketing team
and
the
management.
Contact Management -
You
will never miss a
contact.
Get complete picture of all your patients and the
referral sources.
Save,
segregate,
update and access customer and referral data along with
the
communication
history.
Access and update your data anytime.
Lead Management -
You
can
convert more
leads at a
faster rate.
You can see the source of your leads, read the relevant
insights you can
act
on, write
and track
communication from the system.
Collaboration -
Now
your
team can
collaborate to win.
Be it a single stand-alone hospital or a chain of
hospitals, with
Hinfoways
you can
collaborate
with relevant people across the company and even at
different locations.
Define roles,
assign tasks,
route leads, monitor, share insights and relevant
documents. Create,
view,
and manage
conversations.
Single point of sharing environment where all the
operations are done
through admin
panel.
Sales Management -
You
can
manage your
sales team, even
remotely.
Get real-time views of sales performance with dashboards
and reports.
You
can view sales
task,
close a case, log calls, respond to potential
opportunities. Track the
flow
and manage
tasks.
Approve and automate routine business processes. You can
get a complete
view
of your
entire lead
pipeline and forecast your sales.
Reports & Analytics -
You
can know things,
forecast and
plan.
In the present version of the product you can generate
various reports
that
could give
you an
insight and help you to make decisions. Just to help you
better, we
would
also be
bringing in the
analytics feature. Customized Analytics which is an
upcoming feature
would
help you get
customized
sales forecasting reports, user reports, stakeholder
report and market
report. User
friendly interface
with customized fields, filters, groupings, and charts
to get an
immediate
real-time
view.
